IMPORTANT NOTE:

The IP address of our FTP server has changed. As such you will have to point the module to the new FTP address. Please click here for more details.

Welcome to the support center

FAQs

1. FAQs

Before opening a support ticket, be sure to check out our FAQ section to see if there's an answer to your question already available.

Documentation

2. Documentation

Roving also has an extensive support library of documentation including user guides, datasheets, design files, and more.

Direct Support

3. Direct Support

For direct support we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required. We typically reply to all technical support tickets within 24 hours.




Open A New Ticket

Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please use the form to the right.

Check Ticket Status

We provide archives and history of all your support requests complete with responses.